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- Emotional Design,
- Part 1: The meaning of things
- Chapter 1: Attractive things work better
- pp21 Three Levels of processing: Visceral, behavioral, and reflective
- Chapter 2: The multiple faces of emotion and design
- Part 2: Design in practice
- Chapter 3: Three levels of design: Visceral, behavioral, and reflective.
- Chapter 4: Fun and Games
- Chapter 5: People, Places, and Things
- pp138 Blaming inanimate objects
- pp141 Trust and design
- Chapter 6: Emotional machines
- Chapter 7: The future of robots
- Epilogue: We Are All Designers
- pp224 We are all designers
- A space can be made into a place by its occupants. The best that the designer can do is put the tools into their hands –Steve Harrison and Paul Dourish, “Re-place-ing space”
- Design anthropology: Object culture in the 21st century, Alison J Clarke(ed),2011
- Page 11, at Introduction
- -….Similarly, design companies, such as IDEO, encourage designers themselves, not just adjunct anthropologists, to use their observational skills and intuition in thinking beyond functional problem solving and into the social realm of things (see Fulton Suri, this volume)