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- Design anthropology: Object culture in the 21st century, Alison J Clarke(ed), 2011
- Designing for the Digital Age: How to Create Human-Centered Products and Services, Kim Goodwin, 2009
- Designing successful products and services in the digital age requires a multi-disciplinary team with expertise in interaction design, visual design, industrial design, and other disciplines. It also takes the ability to come up with the big ideas that make a desirable product or service, as well as the skill and perseverance to execute on the thousand small ideas that get your design into the hands of users. It requires expertise in project management, user research, and consensus-building.
- Thoughtless Acts?: Observations on Intuitive Design, Jane Fulton Suri and Ideo, 2005
- People unconsciously perform ultraordinary actions every day, from throwing a jacket over a chair back to claim the seat, or placing something in the teeth when all hands are full. These “thoughtless acts” reveal the subtle but crucial ways people behave in a world not always perfectly tailored to their needs.
- Donald A. Norman,
- Emotional Design: Why we love(or hate) everyday things, Donald A. Norman,2004
- His article about ‘Social Signifer’ Complexity is good. Simplicity is misleading. The good life is complex, rich, and rewarding–but only if it is understandable, sensible, and meaningful.
- Design of Everyday Things, Donald Norman,
- scribd
- P45 How People Do Things: The Seven Stages of Action
- 行為の７段階理論
- 認知工学の創始者で「ユーザー中心のデザイン」の研究で知られるD.A.ノーマンは『誰のためのデザイン？』（新曜社・3465円）で、コンピューターゲームの「失敗しながら段階的に学習できるデザイン」や「自分が直接行為する感覚」を評価し、そこに「未来のコンピューター」の原理を見いだした。・・・ 記事
- The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity (2nd Edition), Alan Cooper, 1999/2004
- Chapter 11 Designing for people
- Daily-use scenarios
- Necessary-use scenarios
- Edge-Case scenario
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